• Profil

Roshan Dsouza

Profil Confirmé
  • Business Development Officer at CapGemini
  • National Institute of Mangement
  • Mumbai, India
  • Biographie

    Exceptional track record of over 7+ years in Business development and Sales for IT/BPO.
    Strong Background in the domain of Banking, Insurance, Telecom, Manufacturing, Retail and Health Care.
    Experience in working with Small, Medium Scale...
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  • Expériences professionnelles

    2011 - Courant

    Provide key inputs for external customer meetings as a valued and skilled member of the sales team supporting the opportunity.

    Travel onsite for sales meeting and strategy planning(have Business Visa)

    Promoting company’s image and brand recognition through seminar invitations, Social networking & cold calling.

    Liaison with technical delivery, field sales teams and other relevant stake holders for seamless information flow, in order to avoid delays.

    Understand Client need and respond to on site sales team with documents, presentations and business proposals on offshore-outsourcing.

    Responsible to improve customer communication, enhance product knowledge, prepare presentations, business case studies and marketing collaterals along with knowledge management team.

    Maintain and constantly upgrade knowledge about the various data sources used to mine the information.

    Preparation of account profiles for the pursuit Marketing & Sales teams for the top Corporate Accounts at Belgium & Luxembourg.

    Provide timely, accurate and actionable intelligence based on research and analysis to the team at India & Front-office.

    Closely collaborate with the front office business team to help the marketing organization achieve the organizational goals and impact the business.

    Optimal utilization of resources for gathering data & information around the programs managed.

    Customer Relationship Management for efficient servicing and providing information update on products/Technology to customers.

    Forge relationship with clients for continued business.

    2009 - 2011
    Entrainement Professionnel | Fargo, United States | 10001+
    Domain expertise of BFSI, Telecom, Manufacturing, Retail and Health Care verticals in US region. Presales / Business Development - Responsible for meeting sales goals and overall quality of serviceHigh level selling to CXOs, Business Owners and senior management decision makers in target organizationsConduct sales and marketing calls to book meetings with potential clients, demonstrating and presenting our service offering. Send follow-up marketing materials and make follow-up monthly calls until relationship is establishedResponsible for cold calling, consultative selling, forming alliances and partnering with othersIdentifying potential markets, geographies, and niche areas to generate Ideal Client Profile with selling opportunitiesIdentifying and acquiring lists of target companies and key decision makersCall potential, new and existing customers to Industry Analysis through Market Research, syndicated reports and consults, developing client base at top management level, participation in other presales activities such as contracts and proposalsPreparing strategy & continuous monitoring of sales projection Quarter by QuarterMaintain the monthly MIS for the team to be presented to the Executive team
    2005 - 2009
    Télécommunications | Mumbai, India | 10001+
    Skilled in cold calling and negotiating contracts to retain existing customersAdminister a team in Outbound RetentionOutbound calling to negotiating contracts to retain existing customers requested to cancel their contract with H3G. Strategize & implement programs and ideas to exceed Performance, Employee Satisfaction & Customer SatisfactionWork closely with Quality & Training departmentsCoordination with Onsite for tariff and other data Data gathering, modeling and transforming along with highlighting useful information & suggesting businessDesign and create data reports and reporting tools to help business heads in their decision making.Perform statistical analysis of skill-set\campaigns data so as to find means to positively impact the business. Manpower planning, staffing and scheduling for Outbound retentionManage attendance and capture exceptions on real time basis.
  • Compétences professionnelles

    Marketing
    Business Development
    Pre-Sales
    Brand Development
    International Sales
    Vendor Relations
  • Parcours scolaire

  • Centres d'intérêt

    Cricket
    Cycling
    Soccer
    Music
  • Relations

    Chargement... Veuillez patienter...
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