Rohit Kumar (rohit_kumar3283@yahoo.com)

Major job responsibilities:* Reporting directly to the Director Operations.* Acquiring new clients and farming existing business accounts* Solely responsible for preparing client proposals and handling negotiations till the closure of the deals.* Closely monitoring the profitability in such business transactions in the interest of Accession.* Closely monitoring team performance in tandem with operations to ensure meeting of SLA's* Managing client relationships for exploring newer business opportunities within the same client account

- Reporting to MD & Business Head- Acquiring new clients as well as retaining the existing client- Making Proposals based on clients demands- Working in an SLA driven environment

The job profile opened newer avenues for me.* Validating the Contact List before handing it over to the Lead Generation Team.* Floor Walking .* Team building and motivation.* Attrition control.* Process documentation and periodical internal training.* Monitoring Productivity and Quality matrices* Monitoring Client SLA's.* Reporting and reviewing team performance at regular intervals.* Providing team feedback.* Handling team appraisals.