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Robert Turner

SVP, Enterprise Technology Operations at Dollar Financial Group - Greater Philadelphia

Résumé général


Experience professionnelle

2010 - Courant
CTO - Dollar Financial Group

Financial Services

2010 - 2011
Member, Board of Directors - Bay Harbor Professional Services

Management Consulting

"From Thought Leadership to Results" Executive Advisory Services, Baseline Assessments, Strategy Development, Sourcing Solutions, and Consulting Services. We provide professional services, delivering solutions for our clients.Our companies deliver through the appropriate service model for your organization, from staff augmentation to fully outsourced and managed services solutions.

2010 - 2010
President, Technology Practice - Momentum Enterprises, LLC

Management Consulting

Momentum Enterprises provides executive talent steeped in strategy development, program implementation and change management. Our consultants bring full life cycle management experience to our clients in Operations, IT and Organizational Leadership. We deliver results, not just well-formatted advice.

2003 - 2010
SVP - Capital One

Financial Services

SVP for the past 7 years, responsible for IT Infrastructure Services including acquisition integration, infrastructure consolidation, Data Centers, networks, end user services, quality services(testing, software configuration management, and release management), Project engineering, collaboration services, infrastructure process management(ITIL based), business application support, and Enterprise Supplier Management (including executive sponsor of offshore suppliers for development, project delivery, and production support).

2000 - 2003
VP (Tier 4), IT - Capital One Financial

Financial Services

From 2000 to 2003, created a Production Operations organization and implemented enteprise Change Management, Problem Management, Incident Management, Configuration Management, Integrated Production Support, Infratructure Program Management, and Command Center Operations.

1997 - 2000
Senior Manager / Director IT - Capital One Services, Inc

Financial Services

From 1997 to 2000, Managed and created various teams for application development, systems management, database management, and technology solutions delivery for various departments in the company.

1996 - 1997
VP, Program / Project Management - Wachovia

Banking

Project Manager accountable for Teller Automation

1987 - 1996
Various - IBM

Information Technology and Services

In descending order; Informations Systems Availability Specialist responsible for several clients in the Richmond, VA area that spanned multiple industries but mostly focused in financial services. In this role I had responsibility for systems management availability consulting and overall service management responsibility for hardware and software support. Prior to the previously described role, I held various positions in Customer Engineering from Associate Customer Engineer to Sr. Account Engineer, responsible for critical systems support from mainframe processing to system I/O devices and desktop or branch office support.


Education

1994 - 1997
Bachelors Business Administration - Averett University
Additional education/experience; Associate in Applied Science Electronic Engineering Technology, Advanced Systems Management, Availability Management, Systems Environment Training, Darden Change Management Executive training, Leadership Development Program, Executive Development Program, etc..

Activité externe: Board member of; Technology Infrastructure Board, SubMachine Corp., Infrastructure Executive Council, Greater Richmond Technology Council, Community in Schools Chesterfield County, and Evangel Christian School.

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