• Biographie
    Experienced executive with a proven record of improving sales and profit for a number of well respected retail companies. A resourceful leader skilled in sales development, expense control, budgeting, shrinkage reduction, marketing, operations...
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  • Expériences professionnelles
    2011 - Courant
    Responsible for Demetrios Bridal Salons in the Macy's stores
    2004 - Courant
    New York City certified consultant (Minority & Women’s Business Enterprises) to retail business owners in the areas of start-up or expansionProject management to identify and deliver process improvement plansConsultant to Gerson-Lehrman Group, Society of Industrial Leaders,Retail liaison, to financial institutions.
    2009 - 2010
    Operational responsibilities for the 2nd highest volume store in Macy’s organization. Delivering substantial growth and considerable profit marginLed operations pyramid encompassing logistics, staffing, Human Resources, P & L, Security and Loss PreventionOversee 400 Associates in non-bargaining environment
    2007 - 2008
    2007 - 2008
    Project consultant for Start-up product launch of M & M’s World Store featuring candy, apparel & home merchandise Increased sales by 22% 1st year. Store profitability 2nd yearMaintained no variance budget through negotiations of services for lowest cost options
    2005 - 2006
    = Oversaw 6 full line stores in the NY metro areaContracted for immediate Turn-Around project Determined scope of deficiencies in overseeing metro NY stores. Managed program and implemented enhanced presentation standards, Trained Associates in merchandising and Customer relationsInstituted expense management programIncreased sales by 7% & volume responsibility of $300 million
    2003 - 2005
    Managed the success of the turnaround initiativeInstituted Process evaluation systems and Organizational Development programs. Trained Managers in the areas of Employee Relations, Performance Appraisals, Corrective Action and Succession Planning.1st year sales increased by 5 m- Profitability moved from negative to plus.Customer Service scores raised by 6%Awarded “Chairman’s Award of Excellence”
    2001 - 2002
    This created position was eliminated within the first year due to 9-11 attacks = Regional Vice President East coast responsible for overseeing 30 MallsBuilt Staffing Model of 3 Regional Managers & 30 Operations Managers. Hired, Trained and mentored in all areas of operations, Staff development, Client services.Created 2 new lines of business- Landscaping & Sweeper CleaningAchieved every facility being within budget for the 1st time in 3 years
    1990 - 1999
    Managed 10 under achieving stores in Atlanta and NYInstituted Mid-level management Organizational Development programs= Re-assigned to the New York market to evaluate the lowest underperforming store in sales & shrinkage. Store moved to #1 in the New York division 1st year and reduced shrinkage from 9% to 3.5%Key Labor Relations & Union avoidance negotiatorDeveloped Direct Marketing department-improved position of advertised merchandise form 25% to 92%Introduced employee development programs, training and Succession Planning models, resulted in reduced Attrition and increased customer relations.Oversee 600 Associates in non-bargaining environment
    1990 - 1999
    Voir toutes les Expériences professionnelles (9)
  • Compétences professionnelles
    I have mastered the following skills: Sales development, expense control, budgeting, Human Resources, shrinkage reduction, marketing, operations management, strategic planning, resourcefulness and organizational development,
  • Relations
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