Lori Ruff

We specialize in business networking/training & social media marketing using events, training & coaching to foster important business relationships. I am the Career Development Subject-Matter-Expert.My specialty is helping Job Seekers and Recruiters harness the power of social media marketing to develop leadership potential, accelerate career advancement, and maximize organizational success. I get great satisfaction from teaching people how to utilize online technology to find the perfect candidate or the perfect job. I manage training development processes for all of our social media platforms, including LinkedIn, Facebook, and Twitter. I teach CEOs, consultants, coaches, marketing and sales executives, and other professionals to effectively integrate social media & marketing.IA shows people how to leverage their strengths by connecting with promising opportunities and business partners. We teach the strategic use of online networks to enhance business and career success. We teach sales organizations and marketing professionals how to put the power of social media to work for their success. We work with recruiters, job seekers & professionals seeking to enhance their careers to help align online technology in their search for the perfect candidate or perfect job. In addition to public workshops and seminars internationally, IA offers private training (one-on-one, small groups, entire companies). As the firm's Lead Social Media Marketing Coach, I work directly with client companies and executive teams to formulate and implement social media policies and strategies. I oversee accounting & finance operations and talent-management activities. As one of four dynamic executives, I help formulate policies & procedures, document training & processes, develop business strategies, manage client & vendor relationships, and supervise virtual assistants. Our Training Line-Up can be found at http://www.integratedalliances.com/training.

SELECTED CONFERENCES:2010:☆ National Association of Personnel Services (NAPS), Orlando, FL☆ Langley Center for New Media "Social Media Marketing for Professionals Intensive Workshop Retreat", Langley, WA☆ Health Information Management Association, Oklahoma City, OK☆ "AFFCon 2010" National Affiliate Conference ☆ BOOST Conference (MSC), St Paul, MN☆ CAHSA Colorado Association for Health Services for the Aging - Keystone, CO☆ LinkedLocal Marin County, San Rafael, CA☆ BYU Mgmt Association and SJSU Alumni, San Jose, CA2009:☆ Career Reboot Camp, San Francisco, CA☆ Liberated Marketing Conference, Toronto, Canada☆ Midwest Super Conference (MSC), Minneapolis, MN☆ Management Recruiter's International (MRI) Mid-Atlantic (Charlotte, NC)☆ MRI Southeast Regional Conference (Orlando, FL)☆ Jobing.com Career Conference, Denver, CO☆ Local Capital Summit, Denver, CO☆ eWomen Network, Charlotte, NC☆ Marketing Recruiters Network (MRN), National Webinar☆ Meeting Professionals International (MPI, MPISCC), Pasadena, CA☆ Denver Gay & Lesbian Chamber of Commerce, Denver, CO☆ National Association of Personnel Services (NAPS), Orlando, FL☆ AVA Leadership Association Annual Conference, Aman, Jordan ☆ Libertation Student Conference, Jerusalem, Isreal2008:☆ Hiring Smart Partner Conference, Halifax, Nova Scotia☆ Tyson de Mexico National Sales Conference, Monterrey Mexico

There is no denying that a new marketing revolution has begun. We are a new breed of marketing strategists who are reshaping the way brands are marketed today. We understand the power of integrating new communication mediums with traditional ones, and we can show you how to harness the power of this phenomenon to promote your brand.We believe that great ideas should deliver real-time results by opening the door to new markets and opportunities. We also believe that you know your product better than anyone. Combining your knowledge and our expertise and business acumen in a collaborative, open, and directed process can produce lasting, spectacular results. When we work with you, we become just as passionate about your business as you are. We put our heart and soul into every project, every program, and every campaign we undertake. Can you think of a more powerful partnership to attract and bond customers to your brand? We will bring the passion of your beliefs to your customers and prospects by being just as passionate as you. This is the hallmark of every project, every program and every campaign that we take part in. Our heart and soul will go into it and our expertise and business acumen will guide itThe revolution is continuous. The revolution is empowering. You cannot control it.So why not engage it? Let us be your guide.I've been told by friends and fans that I was a LinkedIn Rockstar. Cyclone helped me prove it!P.S. Seeking Purple Cows

We help businesses become more successful with LinkedIn through comprehensive & inspiring LinkedIn training programs. Sales performance enhancement means your team can bring in more sales in less time with less effort. Recruiters get the results they seek too. Gotta Quota? We’ll show you how to Bust It!We’ve been training on LinkedIn & Social Media since 2006. In fact, we have trainer over 100 OTHER LinkedIn trainers and delivered over 500 LinkedIn sessions around the globe.Our clients are businesses and associations located around the world. We travel endlessly and deliver our training in both in-person and online via Webinar and Video Skype.Partnered up at Integrated Alliances with founder Mike O’Neil, my area of responsibility is Social Media Marketing, branding and online reputation management. I manage partner recruiting, HR and career development training. I also manage training development here at Integrated Alliances including LinkedIn, Facebook, Twitter and WordPress.Mike mostly focuses on LinkedIn & Social Media sales performance & technology applications and our sales, training development and R&D. Check out his Rockstar Profile at http://www.linkedin.com/in/mikeoneil.Mike and I often train TOGETHER as retention & post training results are that much more attractive. We train in a comforting “business tone” or with an INSPIRING “Rock ‘N Roll attitude” to engage your audience.Here at Integrated Alliances, we…1. SHOW people how to create opportunities by connecting with prospects and business partners. 2. TEACH the strategic use of online networks to enhance business and career success. 3. EDUCATE sales organizations and marketing professionals how to put the power of social media to work for their success. 4. COUNSEL recruiters & individuals in career transition to aid their efforts.Call us about how we can help your organization accelerate its success through LinkedIn & Social Media training.

SELECTED CONFERENCES:2010:☆ Reboot Conference: Information Security & Privacy, Ottawa, Canada☆ National Association of Personnel Services (NAPS), Orlando, FL☆ Business Women’s Symposium, Denver, CO☆ Langley Center for New Media "Social Media Marketing for Professionals Intensive Workshop Retreat", Langley, WA☆ Health Information Management Association, Oklahoma City, OK☆ "AFFCon 2010" National Affiliate Conference, Denver, CO ☆ Metro Atlanta Chamber of Commerce Small Business of the Year Celebration, Atlanta, GA☆ Atlanta Business Breakfast, Atlanta, GA☆ BOOST Conference (MSC), St Paul, MN☆ CAHSA Colorado Association for Health Services for the Aging - Keystone, CO☆ LinkedLocal Marin County, San Rafael, CA☆ BYU Mgmt Association and SJSU Alumni, San Jose, CA2009:☆ Career Reboot Camp, San Francisco, CA☆ Liberated Marketing Conference, Toronto, Canada☆ Midwest Super Conference (MSC), Minneapolis, MN☆ Management Recruiter's International (MRI) Mid-Atlantic (Charlotte, NC)☆ MRI Southeast Regional Conference (Orlando, FL)☆ Jobing.com Career Conference, Denver, CO☆ Local Capital Summit, Denver, CO☆ eWomen Network, Charlotte, NC☆ Marketing Recruiters Network (MRN), National Webinar☆ Meeting Professionals International (MPI, MPISCC), Pasadena, CA☆ Denver Gay & Lesbian Chamber of Commerce, Denver, CO☆ National Association of Personnel Services (NAPS), Orlando, FL☆ AVA Leadership Association Annual Conference, Aman, Jordan ☆ Libertation Student Conference, Jerusalem, Isreal2008:☆ Hiring Smart Partner Conference, Halifax, Nova Scotia☆ Tyson de Mexico National Sales Conference, Monterrey Mexico

We answer the question: "What Is LinkedIn?" Our LinkedIn training programs blazed trails in 2006, and speaking on these popular topics now exposes us to worldwide audiences who want to know what its all about and how it can help them. With partner Mike O’Neil, I have addressed audiences of over 1,800 on LinkedIn & Social Media.Audiences really like how we bridge Training and Speaking. For us, speaking really is training without a keyboard in hand. We deliver real content, not just inspiration when we speak.Clients tell us their #1 obstacle to successful presentations is lack of attendee follow-up. Hence, we are keenly focused on INSPIRING as we help people understand LinkedIn & Social Media.Our presentations are especially engaging and conversational with our audience. Being life partners makes it especially interesting for many as they learn how we make OUR lives work with 24/7 immersion into the Social Media Lifestyle. Our style has been likened to Sony & Cher, Regis & Kathy Lee, and Burns & Allen.Just like a Rock Concert, we get people super excited to learn how they can use LinkedIn & Social Media to drive their performance to higher levels.We have spoken in conferences along with Joel Comm, Tim Ash, Daron Babin, Jeff Mills, Stephen Beck, Larry Loik, Perry Belcher, Joel Bauer, Sam Richter, Ron Davies, Susan Preston.We are peers with the likes of Scott Allen, Chuck Rolleyson, Nate (Nathan) Kievman, Viveka von Rosen, Sean Nelson, Miles Austin, Marc Freedman, Patrick O’Malley, Jill Konrath, Jason Alba, Lewis Howes.I am an avid fan of other top sales and social media speakers and trainers, most notably Jeffrey Gitomer, Chris Brogan, Seth Godin, Tony Robbins, Tom Hopkins, T Harv Ecker, Zig Ziglar, Brian Tracy, Guy Kawasaki.Need a FUN and INSPIRATIONAL SPEAKER for your conference or gathering? Interested in something other than the status quo? WE WILL, WE WILL ROCK YOU!Give us a ring at 303-683-9600!

SELECTED CONFERENCES:2011:☆ Reboot Conference: Information Security & Privacy, Victoria, British Columbia☆ Academy Leadership Sales Workshop Retreat, Jupiter, FL☆ Langley Center for New Media "Strategic Business Development Intensive Workshop Retreat", Langley, WA2010:☆ Reboot Conference: Information Security & Privacy, Ottawa, Canada☆ National Association of Personnel Services (NAPS), Orlando, FL☆ Business Women’s Symposium, Denver, CO☆ Langley Center for New Media "Social Media Marketing for Professionals Intensive Workshop Retreat", Langley, WA☆ Health Information Management Association, Oklahoma City, OK☆ "AFFCon 2010" National Affiliate Conference, Denver, CO ☆ Metro Atlanta Chamber of Commerce Small Business of the Year Celebration, Atlanta, GA☆ Atlanta Business Breakfast, Atlanta, GA☆ BOOST Conference (MSC), St Paul, MN☆ CAHSA Colorado Association for Health Services for the Aging - Keystone, CO☆ LinkedLocal Marin County, San Rafael, CA☆ BYU Mgmt Association and SJSU Alumni, San Jose, CA2009:☆ Career Reboot Camp, San Francisco, CA☆ Liberated Marketing Conference, Toronto, Canada☆ Midwest Super Conference (MSC), Minneapolis, MN☆ Management Recruiter's International (MRI) Mid-Atlantic (Charlotte, NC)☆ MRI Southeast Regional Conference (Orlando, FL)☆ Jobing.com Career Conference, Denver, CO☆ Local Capital Summit, Denver, CO☆ eWomen Network, Charlotte, NC☆ Marketing Recruiters Network (MRN), National Webinar☆ Meeting Professionals International (MPI, MPISCC), Pasadena, CA☆ Denver Gay & Lesbian Chamber of Commerce, Denver, CO☆ National Association of Personnel Services (NAPS), Orlando, FL☆ AVA Leadership Association Annual Conference, Aman, Jordan ☆ Libertation Student Conference, Jerusalem, Isreal2008:☆ Hiring Smart Partner Conference, Halifax, Nova Scotia☆ Tyson de Mexico National Sales Conference, Monterrey Mexico

We help business clients become more successful with LinkedIn through our comprehensive and inspiring LinkedIn training programs. We teach sales performance enhancement so your team can bring in more sales, in less time and with less effort. We also teach recruiters how to get the results they seek as well.We’ve been training on LinkedIn & Social Media since 2006. In fact, we have trainer over 100 OTHER LinkedIn trainers. We’ve delivered over 500 LinkedIn training sessions at IA.Our clients are businesses and associations located around the world. We travel endlessly and deliver our training in both in-person and online via the Video Skype and Webinar.Partnered up with Integrated Alliances founder Mike O’Neil, my area of responsibility is more with Social Media Marketing, branding and online reputation management. I also do most of our recruiting, HR and career development training.Mike, on the other hand is mostly focused on LinkedIn & Social Media sales performance improvement and technology applications.More and more, Mike and I are training TOGETHER as the retention and post training results are just that much more attractive. We can train in a comforting “business tone” or with a more inspiring “Rock and Rock attitude” to really engage YOUR audience.I also manage training development process here at Integrated Alliances including LinkedIn, facebook, Twitter and WordPress.Here at Integrated Alliances, we…1. show people how to create opportunities by connecting with prospects and business partners. 2. teach the strategic use of online networks to enhance business and career success. 3. teach sales organizations and marketing professionals how to put the power of social media to work for their success. 4. work with recruiters individuals in career transition to aid their efforts.Reach out to us today and see how we can help your organization accelerate its success through our LinkedIn & Social Media training.

We help businesses become more successful with LinkedIn through comprehensive & inspiring LinkedIn training programs. Sales performance enhancement means your team can bring in more sales in less time with less effort. Recruiters get the results they seek too. Gotta Quota? We’ll show you how to Bust It!We’ve been training on LinkedIn & Social Media since 2006. In fact, we have trainer over 100 OTHER LinkedIn trainers and delivered over 500 LinkedIn sessions around the globe.Our clients are businesses and associations located around the world. We travel endlessly and deliver our training in both in-person and online via Webinar and Video Skype.Partnered up at Integrated Alliances with founder Mike O’Neil, my area of responsibility is Social Media Marketing, branding and online reputation management. I manage partner recruiting, HR and career development training. I also manage training development here at Integrated Alliances including LinkedIn, Facebook, Twitter and WordPress.Mike mostly focuses on LinkedIn & Social Media sales performance & technology applications and our sales, training development and R&D. Check out his Rockstar Profile at http://www.linkedin.com/in/mikeoneil.Mike and I often train TOGETHER as retention & post training results are that much more attractive. We train in a comforting “business tone” or with an INSPIRING “Rock ‘N Roll attitude” to engage your audience.Here at Integrated Alliances, we…1. SHOW people how to create opportunities by connecting with prospects and business partners. 2. TEACH the strategic use of online networks to enhance business and career success. 3. EDUCATE sales organizations and marketing professionals how to put the power of social media to work for their success. 4. COUNSEL recruiters & individuals in career transition to aid their efforts.Call us about how we can help your organization accelerate its success through LinkedIn & Social Media training.

Our LinkedIn training programs are designed for companies and associations that seek to maximize their results with LinkedIn & Social Media.We educate and inspire and having been doing it a very long time (2006). Clients tell us that their #1 obstacle to successful training and presentations is lack of action from attendees. Hence, we are keenly focused on INSPIRING as we help people understand LinkedIn & Social Media.I speak by myself as the LinkedIn Diva or with business partner Mike O’Neil, The LinkedIn Rockstar. Our presentations are especially engaging as we bring a conversational element to the session. We are also life partners so it gets interesting for people to see how we make OUR lives work with 24/7 immersion into the LinkedIn Lifestyle. We have been likened to Sony & Cher, Regis & Kathy Lee, and Burns & Allen in our conversational style.We have spoken in conferences along with Joel Comm, Tim Ash, Daron Babin, Jeff Mills, Adam Ginsberg, Sohail Khan, Greg Cesar, Paul Counts, Stephen Beck, Larry Loik, Jason Fladien, Perry Belcher, Joel Bauer, Sam Richter, Ron Davies, Susan Preston, Glenn Dietzel, Gil Ortega, Tom Wheelwright, Tim Schmidt, Victor Maranto, Dr. Jeff Hockings, Dr. Harlan Kilstein.We are peers with the likes of Scott Allen, Chuck Rolleyson, Nate (Nathan) Kievman, Viveka von Rosen, Sean Nelson, Miles Austin, Marc Freedman, Patrick O’Malley, Jill Konrath, Jason Alba, Lewis Howes.I am an avid fan of other top sales and social media speakers and trainers, most notably Jeffrey Gitomer, Chris Brogan, Seth Godin, Tony Robbins, Tom Hopkins, T Harv Ecker, Zig Ziglar, Brian Tracy, Guy Kawasaki.Need a fun and inspirational speaker for your conference or gathering? Interested in something other than the status quo? Give us a ring. We will, we will Rock you!

Social Media and Computer Training Certification CredentialsIntegrated Alliances Certified Trainer; Social Media Marketing Coach; Online Reputation ExpertProficient in LinkedIn, facebook, Twitter, YouTube, vimeo, Yelp!, Digg, Google, Yahoo, delicious, StumpleUpon, foursquare, Box.net, Foursquare, Flickr, Slideshare, Paypal.com, Amazon.com, BarnesandNoble.com, Merchant Circle, Google Docs, Applications and Services.Although we certify our own trainers, we do not provide Authorized or Certified LinkedIn Training, nor are we Authorized or Certified LinkedIn Trainers.Microsoft Certified Master Instructor (IC3) - Expert-level qualifications: Microsoft Word, Microsoft Excel; Qualifications Microsoft PowerPoint, Microsoft Access (perfect score!) and Outlook; Windows 2000/XP/VistaKeywords related to my industry, profession and work:entrepreneur, teacher, teaching, instructor, instructing, networker, social networker, social media, business networking, channel development, channel marketing, strategic partner, strategic partnership, product development, author, editor, editing, copy editor, copy editing, network, publicity, marketing, newsletters, certified trainer, certification, authorized trainerCo-Author: "Rock the World with Your Online Presence" and "Rock the World with Social Media" (with partner, Mike O'Neil)Author: #PrivacyTweet Book 01 from Thinkaha.comRadio Show Creator & Host: "RockTheWorld with LinkedIn" on WebmasterRadio.fm. Show details at www.RockTheWorldRadio.com

Integrated Alliances Certified Trainer; Social Media Marketing Coach; Online Reputation Expert - LinkedIn, Facebook, Twitter, YouTube, Vimeo, Yelp, Merchant Circle, Google Applications and Services; Social Media Immersion and Intensive Programs, Social Media Mastermind Training; social media strategist; corporate and executive coach, Executive briefings and discovery days.Although we certify our own trainers, we do not provide Authorized or Certified LinkedIn Training, nor are we Authorized or Certified LinkedIn Trainer s.Microsoft Certified Master Instructor (IC3) - Expert-level qualifications: Microsoft Word, Microsoft Excel; Qualifications Microsoft PowerPoint, Microsoft Access (perfect score!) and Outlook; Windows 2000/XP/VistaQuickBooks ProAdvisor; forensic bookkeeping and recovery accountingCertified Administrative Professional (CAP) - Advanced coursework & examinations in Management, Business Law, Finance & Administration, & Technology through the International Association of Administrative ProfessionalsKeywords related to my industry, profession and work:entrepreneur, teacher, teaching, instructor, instructing, networker, social networker, social media, business networking, channel development, channel marketing, strategic partner, strategic partnership, product development, author, editor, editing, copyeditor, copyediting, network, publicity, marketing, newsletters, certified trainer, certification, authorized trainerNational Radio Host: Becoming Social Media SavvyDivaToolbox Radio replay available on Live365.comNational Host: The Social Media Video GlossaryNational Host: www.jobsbuzzradio.com with Marky SteinAuthor: Becoming Social Media SavvyCo-Author and Editor: Rock the World with Your Online Presence by Mike O'NeilCo-Author and Editor: Backstage to the Boardroom with Mike O’NeilCo-Author: Fearless Networking with Marky SteinChapter Author: 42 Rules for Starting Over, by Vincent Wright

Social Media and Computer Training Certification CredentialsIntegrated Alliances Certified Trainer; Social Media Marketing Coach; Online Reputation ExpertProficient in LinkedIn, facebook, Twitter, YouTube, vimeo, Yelp!, Digg, Google, Yahoo, delicious, StumpleUpon, foursquare, Box.net, Foursquare, Flickr, Slideshare, Paypal.com, Amazon.com, BarnesandNoble.com, Merchant Circle, Google Docs, Applications and Services.Although we certify our own trainers, we do not provide Authorized or Certified LinkedIn Training, nor are we Authorized or Certified LinkedIn Trainers.Microsoft Certified Master Instructor (IC3) - Expert-level qualifications: Microsoft Word, Microsoft Excel; Qualifications Microsoft PowerPoint, Microsoft Access (perfect score!) and Outlook; Windows 2000/XP/VistaKeywords related to my industry, profession and work:entrepreneur, teacher, teaching, instructor, instructing, networker, social networker, social media, business networking, channel development, channel marketing, strategic partner, strategic partnership, product development, author, editor, editing, copy editor, copy editing, network, publicity, marketing, newsletters, certified trainer, certification, authorized trainerCo-Author: "Rock the World with Your Online Presence" and "Rock the World with Social Media" (with partner, Mike O'Neil)Author: #PrivacyTweet Book 01 from Thinkaha.comRadio Show Creator & Host: "RockTheWorld with LinkedIn" on WebmasterRadio.fm. Show details at www.RockTheWorldRadio.com

Providing hands-on solutions to hire the right people for the right jobs to meet organizational goals. Team of experts identify organizational needs to develop and deliver client-specific HR solutions:Strategic Planning; Organizational Development; Succession Planning; 360° Analysis; Recruitment/Retention; Performance Improvement; Coaching/Mentoring; Leadership Development; Change Management; Training Program Design/DeliverySTRATEGIC PARTNERS:♦ HiringSmartAmerica - custom online and attraction/retention strategies♦ Profiles International - employee development, coaching & assessment tools♦ Vistage Expert Speaker♦ Integrated Alliances (IA) LinkedIn Expert Trainer Providing entrepreneurial vision to:♦ Identify best people; leverage success to achieve company's vision♦ Help identify & capitalize on strengths, build confidence & drive positive change♦ Create productive working environments to attract quality employees & retain most-valuable personnel♦ Introduce best practices to enhance organizational performanceConference Speaker at:☆ Hiring Smart Partner Conference, Halifax, Nova Scotia - 2008 ☆ Sales Professionals Conference, Monterrey, Mexico - 2008

Provided unique solutions to 1) hire the right people for 2) the right jobs to 3) meet organizational goals. Led team of experts identify organizational needs to develop and deliver client-specific HR solutions. Strategic Planning; Organizational Development; Succession Planning; 360° Analysis; Recruitment/Retention; Performance Improvement; Coaching/Mentoring; Leadership Development; Change Management; Training Program Design/Delivery. STRATEGIC PARTNERS: ? HiringSmartAmerica - custom online and attraction/retention strategies ? Profiles International - employee development, coaching & assessment tools ? Vistage Expert Speaker Providing entrepreneurial vision to: ? Identify best people; leverage success to achieve company's vision ? Help identify & capitalize on strengths, build confidence & drive positive change ? Create productive working environments to attract quality employees & retain most-valuable personnel ? Introduce best practices to enhance organizational performance

Provided unique solutions to 1) hire the right people for 2) the right jobs to 3) meet organizational goals. Led team of experts identify organizational needs to develop and deliver client-specific HR solutions.Strategic Planning; Organizational Development; Succession Planning; 360° Analysis; Recruitment/Retention; Performance Improvement; Coaching/Mentoring; Leadership Development; Change Management; Training Program Design/Delivery.STRATEGIC PARTNERS:♦ HiringSmartAmerica - custom online and attraction/retention strategies♦ Profiles International - employee development, coaching & assessment tools♦ Vistage Expert SpeakerProviding entrepreneurial vision to:♦ Identify best people; leverage success to achieve company's vision♦ Help identify & capitalize on strengths, build confidence & drive positive change♦ Create productive working environments to attract quality employees & retain most-valuable personnel♦ Introduce best practices to enhance organizational performance

Held high-profile leadership positions during 7-year tenure with legal aid services and mediation agency. Established and maintained an outstanding reputation for success in mediation, committee leadership, organizational leadership, fund raising and human resource leadership. Member, Board of Directors (2000 to 2006); President (2004 to 2005); Vice President (2003 to 2004); Secretary (2000 to 2003).Member, Personnel Committee. Developed staff evaluation policies, wrote job descriptions, investigated insurance options and ensured regulatory compliance.Member, Finance Committee. Assisted with development of annual budget, reports to Board of Directors, fiscal policies and long-range organizational goals.Member, Strategic Planning Committee. Instrumental in design and implementation of the Center's first-ever formal strategic business plan.Member, By-Laws Committee. Participated in first major revision to Center's by-laws in more than 5 years.

Founded and managed an award-winning company providing administrative, operational support and training/professional development services to businesses throughout the Charlotte, NC market. Built new venture from start-up to profitability within 3 years; then sustained strong profit margins over the next 7 years. Recruited and managed a staff of 15 employees and 20+ contractors. Negotiated, closed and managed services delivery to more than 150 clients including individual professionals, small and mid-sized businesses, government agencies and divisions of Fortune 500 companies (e.g., AT&T).Microsoft Certified Master Instructor; Social Networking and LinkedIn Expert Trainer and Speaker; Customer Service Trainer; Personal Development Training; Transition Counselor and Coach. Customer Service Trainer. Speaking topics included: Women in Leadership; Small Business Relationship Marketing; Social Media Marketing and Online Networking. Conference Speaker at:☆ International Association of Administrative Professionals, NC State Annual/Regional Conferences, 2002 - 2005☆ Cabarrus Regional Chamber of Commerce, Small Business of the Year Presentation Speech - 2004☆ Association of Business Support Services Nat'l Conferences, 2000 - 2002Honored in 2003 by Cabarrus Regional Chamber of Commerce as "Small Business Person of the Year."Honored in 2004 by Carolina Parenting Magazine as one of the "40 Best Places in NC to Work."Honored in 2004 by International Association of Administrative Professionals with the Peer-Nominated "Rainbow Award" for Dedicated Service to Fellow Members

Directed the development, delivery, and management of educational, training, and certification programs for the North Carolina division of the International Association of Administrative Professionals (IAAP), an association dedicated to the development and advancement of administrative professionals worldwide. Developed and managed a portfolio of professional development programs and opportunities including continuing education, networking, and leadership training. Concurrently directed the association's two premier certification programs: Certified Professional Secretary (CPS) Certified Administrative Professional (CAP) Directed integration of online social media marketing and social networking tools like Yahoo Groups and other online tools to aid in communications, training, and certification studies by all members statewide.

Directed the development, delivery, and management of educational, training, and certification programs for the North Carolina division of the International Association of Administrative Professionals (IAAP), an association dedicated to the development and advancement of administrative professionals worldwide. Developed and managed a portfolio of professional development programs and opportunities including continuing education, networking, and leadership training. Concurrently directed the association's two premier certification programs:Certified Professional Secretary (CPS)Certified Administrative Professional (CAP)Directed integration of online social media marketing and social networking tools like Yahoo Groups and other online tools to aid in communications, training, and certification studies by all members statewide.

Directed the development, delivery, and management of educational, training, and certification programs for the North Carolina division of the International Association of Administrative Professionals (IAAP), an association dedicated to the development and advancement of administrative professionals worldwide. Developed and managed a portfolio of professional development programs and opportunities including continuing education, networking, and leadership training. Concurrently directed the association's two premier certification programs:Certified Professional Secretary (CPS)Certified Administrative Professional (CAP)Directed integration of online social media marketing and social networking tools like Yahoo Groups and other online tools to aid in communications, training, and certification studies by all members statewide.

Held high-profile leadership positions during 7-year tenure with legal aid services and mediation agency. Established and maintained an outstanding reputation for success in mediation, committee leadership, organizational leadership, fund raising and human resource leadership. Member, Board of Directors (2000 to 2006); President (2004 to 2005); Vice President (2003 to 2004); Secretary (2000 to 2003). Member, Personnel Committee. Developed staff evaluation policies, wrote job descriptions, investigated insurance options and ensured regulatory compliance. Member, Finance Committee. Assisted with development of annual budget, reports to Board of Directors, fiscal policies and long-range organizational goals. Member, Strategic Planning Committee. Instrumental in design and implementation of the Center's first-ever formal strategic business plan. Member, By-Laws Committee. Participated in first major revision to Center's by-laws in more than 5 years.

Served as a small business owner on the Chamber's Board of Directors (2000-2003) in a time when the organization transitioned from a dual executive to a single executive structure. Involved in interviewing search candidates for new CEO. Also involved in annual planning sessions to develop new lean mission statement, strategic plan, and other high level planning and organizational development. Active volunteer in committees and activities to help bolster the Chamber's influence in the community. Vice Chair and highly effective participant in annual Total Resource Development Campaign. Recipient of 2003 Small Business of the Year award.

Founded and managed an award-winning company providing administrative, operational support and training/professional development services to businesses throughout the Charlotte, NC market. Built new venture from start-up to profitability within 3 years; then sustained strong profit margins over the next 7 years. Recruited and managed a staff of 15 employees and 20+ contractors. Negotiated, closed and managed services delivery to more than 150 clients including individual professionals, small and mid-sized businesses, government agencies and divisions of Fortune 500 companies (e.g., AT&T).Microsoft Certified Master Instructor; Social Networking and LinkedIn Expert Trainer and Speaker; Customer Service Trainer; Personal Development Training; Transition Counselor and Coach. Customer Service Trainer. Speaking topics included: Women in Leadership; Small Business Relationship Marketing; Social Media Marketing and Online Networking. Honored by Cabarrus Regional Chamber of Commerce as "Small Business Person of the Year."Honored by Carolina Parenting Magazine as one of the "40 Best Places in NC to Work."Honored by International Association of Administrative Professionals with the Peer-Nominated "Rainbow Award" for Dedicated Service to Fellow Members.

Founded and managed an award-winning company providing administrative, operational support and training/professional development services to businesses throughout the Charlotte, NC market. Built new venture from start-up to profitability within 3 years; then sustained strong profit margins over the next 7 years. Recruited and managed a staff of 15 employees and 20 contractors. Negotiated, closed and managed services delivery to more than 150 clients including individual professionals, small and mid-sized businesses, government agencies and divisions of Fortune 500 companies (e.g., AT&T). Microsoft Certified Master Instructor; Social Networking and LinkedIn Expert Trainer and Speaker; Customer Service Trainer; Personal Development Training; Transition Counselor and Coach. Customer Service Trainer. Speaking topics included: Women in Leadership; Small Business Relationship Marketing; Social Media Marketing and Online Networking. Honored by Cabarrus Regional Chamber of Commerce as "Small Business Person of the Year." Honored by Carolina Parenting Magazine as one of the "40 Best Places in NC to Work." Honored by International Association of Administrative Professionals with the Peer-Nominated "Rainbow Award" for Dedicated Service to Fellow Members.

Participated in the Distance Learning Program (DLP), a vigorous, yet flexible, course of study that allowed me to pursue my advanced educational goals while continuing to manage my business and service my clients. The synergistic relationship between the DLP and my client engagements enabled me to offer my clients emerging best-in-class strategies, programs, and initiatives. Notable Class Project: Introduced benchmarking and cost-management strategies into non-profit organization. In addition, created a balanced scorecard and designed a plan to implement contemporary management techniques to support organizational growth and expansion.

In Class Training and Mentor Program under Kenneth "Ken" Beck

Initial Facilitator Training Community Action Group Facilitator Training

Majored in Political Science with a strong emphasis in Law and Public Policy.

Honors student while working full time.

Community Service Project: Planning and implementing of dual language telephone and service directories to assist the integration of one of the fastest growing dual language communities in North America.

Profile highlighted on Microsoft's MOUS Certification Website.

Activité externe: Expert-level qualifications in MS Word and Excel; Proficiency Exams passed in Access (perfect score), PowerPoint and Outlook. Documented two years of training experience in Microsoft Office Skills.

Facilitated by Mary Elizabeth Murphy