Jean-Charles Neau

Currently Head of Planning & Development, a business-oriented COO and corporate development role, with a focus on business transformation in private banking changing world (segmentation, advisory, cross-border, country manual...).Previously led internal merger of Banque Vontobel Genève SA and parent company Banque Vontobel AG headquarted in Zürich. Reported to steering committee comprised of bank top management. Managed full scope of a post-merger integration, including and especially change management, paying very close attention to closing the communication and culture gap between Geneva and Zürich. Planned and co-ordinated a team of 60 subject matter experts across 16 project streams (legal merger, new pricing analysis and implementation, product change, client communication, organizational restructuring and HR impacts, new processes, new CRM system, new back-office system, new ordering system...). Reached the challenge to achieve this merger within 6 months. Continuously look for closer cultural integration since then and leverage project result to further develop Geneva branch.

Currently Head Planning & Organization, with a focus on business transformation in private banking changing worldPreviously managed internal merger of Banque Vontobel Geneve SA and parent company Banque Vontobel AG headquarted in Zurich. Managed full scope of a post-merger integration, including and especially change management. Reached the challenge to achieve this merger within 6 months. Planned, organized, mobilized and co-ordinated a team of 60 subject matter experts across 16 streams, ranging from IT to Products, Pricing and Marketing, through Legal, Finance and HR.

Currently Head of Planning & Organization, a business-oriented COO and corporate development role, with a focus on business transformation in private banking changing world (segmentation, advisory, cross-border, country manual...).Previously led internal merger of Banque Vontobel Genève SA and parent company Banque Vontobel AG headquarted in Zürich. Reported to steering committee comprised of bank top management. Managed full scope of a post-merger integration, including and especially change management, paying very close attention to closing the communication and culture gap between Geneva and Zürich, also known as "rösti graben". Planned and co-ordinated a team of 60 subject matter experts across 16 project streams (legal merger, new pricing analysis and implementation, product change, client communication, organizational restructuring and HR impacts, new processes, new CRM system, new back-office system, new ordering system...). Reached the challenge to achieve this merger within 6 months. Continuously look for closer cultural integration since then and leverage project result to further develop Geneva branch.

Accelerated strategic development initiatives and new ventures through business and marketing due diligence, turn-around plan, business and financial planning, market assessment, project management- International Olympic Committee: multimedia distribution strategy, organizational development in translation services- HSBC Private banking: CRM roadmap- Lloyds TSB Private Banking International: revenue enhancement and sales culture program- Advisory and sparring partner for new ventures in legal, software, travel and nanotechnology- Coach at Venture 2008 (start-up competition by McKinsey and ETH Zurich) to support entrepreneurs in their start-up phase- Member of a-connect.com international network of consulting professionals

[Arthur Andersen Business Consulting and KPMG Consulting merged in 2002 to become BearingPoint]Leader for Sales and Marketing solutionsCo-leader for Financial servicesPromoted consulting services in Geneva Lake region, developed trustful and long termrelationships with key clients, and managed projects in Switzerland and abroad (Spain, North Africa). Managed cross-functional teams and executed 20 sensitive, multi-faceted and innovative projects for global and mid-size companies: strategic planning of new ventures/products/services, sales and marketing effectiveness, direct marketing programs, client satisfaction improvement and development of client-oriented culture, change management and organizational improvement, strategy and implementation of new information systems.Active in Private banking and insurance (Santander, Deutsche Bank, JP Morgan, UEB - BNP Paribas, “La Suisse” Assurances), tourism (Amadeus, eTourism start-up), industry (Eli Lilly, Ericsson, Philip Morris International).

Evangelized and implemented new information and communication technologies, especially in sales and marketing, reorganized IT departments to align with business needs, and edited a newsletter on new technology trends. Active in luxury goods (LVMH), industry and services (Roche, DMC, Dumez-GTM / Vinci group, French Yellow pages / PagesJaunes group), financial services (Banques Populaires, GAN, Allianz).

As one of the first consultants of this success story in French start-up companies, pioneered an innovative approach to accelerate software development and increase user satisfaction, well known today in Internet development (Rapid Application Development / RAD, Iterative prototyping, Component and Object reuse).Consultant and Project manager to build new global information systems at Crédit Lyonnais, Renault, Compagnie Générale des Eaux (Vivendi - Veolia).Managed the development of sales management software of Elvia Vie (Allianz).Lyon Consultant gained the first price of Best Software Companies in France in 1997 and grew within 6 years to a 200 consultants company, then was acquired by CGI and became CGI-France.A brand new agile and iterative approach which involves the client during all the development phase; a creative, dynamic, and teamwork culture. This worked very well with my client-oriented entrepreneurship. Definitely a founding experience, ever repeated since then, with or without technology involved.

President of Junior Enterprise DIESE from 1990 to 1991