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Gitte Wolff Sørensen (+45 21292579)

Marketing & Communications - Copenhagen, Denmark

Résumé général

Biographie

Eltel Networks


Experience professionnelle

2009 - Courant
Marketing assistant - Eltel Networks

Information Technology and Services

Eltel Networks builds, maintains and develops Infranet solutions based on an effective interplay between electricity, telecom and IT. Currently I work as a student employee in the Enterprise divison, which is handling different tasks within telecom and data communications. Primarily responsible for:- The quarterly newsletter for customers (creating, proofreading and publicating).- Sales letters (creating, designing and writing)- Campaign send outs via Beepsend/Campaign Monitor (proofreading, designing and (co) creating). - Brochure, webshop and powerpoint updates - Case stories (creating, designing and writing)- New hire notifications to different medias (writing)- Ad hoc tasks

2011 - 2011
Project employment in e-commerce - Website-tester - Copenhagen Airports

Airlines/Aviation

Temporary parttime employment in the E-Commerce department, CPH Airports The job included:- Functionality tests of new webshop, membership site, CRM system (Dynamics), CMS administration and order management system. - Suggestions/reporting/logging of errors in SharePoint, follow-ups, re-testing and coordination with developers and other testers

2010 - 2011
Collection consultant - EnterCard Denmark

Financial Services

EnterCard is a group of Nordic credit-card issuing companies founded by Barclays Bank and Swedbank. The company is the leading credit card issuer in the northern countries with special expertise within affinity products.I worked as a collection consultant and I mainly managed outbound calls to customers with payment difficulties.Primarily responsible for: - Finding payment solutions that match each customer's financial situation- Making installment and repayment plans- Receiving payment directly- Signing customers up for automatic payment service- Informing customers about their credit and other related subjects.

2010 - 2010
Introduction Coordinator - Voluntary work - Copenhagen Business School

Higher Education

I worked as a volunteer at CBS for about 6 months creating the introduction programme for new students at the MA in International Business Communication. I worked close together with other coordinators to plan a two day introduction programme.My job was to organize, lead and inform new students about the MA and what to expect during their upcoming educational journey.

2007 - 2009

2006 - 2007

2006 - 2006
Tour Leader, Azores - Sao Miguel - Bravo Tours

Leisure, Travel & Tourism

I worked as a tour leader in the Azores, Sao Miguel. It was an experience of a lifetime. The job included:- Doing different excursions with Danish tourists/guests- Updating tourist catalogues- Doing airport transfer- Collecting and processing questionaries from our guests- Managing service in hotels and our office- Having welcome meetings in different hotels

2005 - 2006

2005 - 2005
Internship - Elap A/S

Entertainment

To complete my degree in market economics I wrote my final project in collaboration with Elap A/S making an entry strategy on the Polish market.

2003 - 2005

Compétences professionnelles

My specialties during my MA have been concentrated around companies’ and organizations’ strategic communication. Social media, corporate social responsibility, corporate branding and market communication have mainly been my focal point. While working toward my degree in market economics, I focused on entrepreneurship, sales and export sales, but generally the key skills obtained are within market research and analysis.

Education

2009 - 2011
MA - cand.ling.merc. International Business Communication (Communication and Spanish) - Copenhagen Business School
Master’s thesis on corporate branding. Mandatory communication courses: Market Communication, Management Communication, Digital Web Communication and Negotiation Theory. Mandatory language courses (Spanish);Oral Interaction, Intercultural Communication, Contextual Translation and Culture, Politics & Society.Electives: Direct Marketing, Business Coaching, Master´s thesis preparation course and Media Planning & Strategy.

2006 - 2009
BA International Business Communication (Spanish, IT and Communication) - Aalborg Universitet
BA project on Corporate Social Responsibility in an environmental perspective - written in Spanish. Mandatory communication and IT courses;Text Analysis, Basic IT tools, Danish Business Communication, Danish Business Law, IT & IT Language - primarily Adobe Indesign, Photoshop and Dreamweaver, Journalism, Web Communication, Interpersonal Communication & Rhetoric and IT Based Report Writing (InDesign). Mandatory language courses (Spanish):Language, Culture & Methodology, Spanish Grammar, International Business Communication, Business & Market, Organization, Culture & Communication, Disciplinary Theory & Methods, Technical Writing & Translation and Legal Language.Electives:Web Design, Marketing Across Cultures and Grafic Design software (adobe Indesign, Photoshop, Illustrator).

2008 - 2008
Exchange student - Pontificia Universidad Católica del Per
Electives: The Corporate Image, Visual Medias & Strategy and Communication in Organizations.

2008 - 2008
Exchange student - Pontificia Universidad Católica del Perú
Electives:The Corporate Image, Visual Medias & Strategy and Communication in Organizations.

2003 - 2005
Market Economist - Nordjyllands Erhvervsakademi
Final project: Entry strategy on the Polish market for Elap A/SMandatory courses:International Marketing, Global Communication, Project Management, Organization & Logistics, Financial Management, Global Economy & Development and Danish Business LawElectives:Entrepreneurship and Sales/Export Sales

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