Achim Ernst

Delivering large global transition and transformation projects within corporate outsourcing contracts.

Providing* Interim Management* Program- and Project Management* Transition, Transformation and Change management for large international projects and programs

1. Manage Global Change and Transformation Programs within Deutsche Post DHL IT Services organization (over 4.000 employees all around the world). This includes German site consilidations, major European organizational changes and transition/transformation as well as Global Intelligent Sourcing and Knowledge Management implementation. Prroject volues >30 mEUR and teams with ~200 people.2. Manage all external resource supply in Europe. Select vendors. Negotiate contracts and rates. Day-by-day operational support for more than 450 contractors/30.000 contracts per year. Contract value just below 100 mEUR.

Heading up the professional services organisation (profit center) for the Finance and Administartion Domain (IT programs for Accounting, Finance, Controlling, Billing, Procurement, Reporting, HR and Administration), delivering IT services to Deutsche Post World Net (DPWN) in Europe and worldwide.

Heading up the program management for all Freight Forwarding and Logistics IT programs with DHL and DHL-Danzas in Europe.

Heading up all ICT related activities in day-by-day operations including application development and organizational design.

Headed up a small team of on-shore and near-shore specialists, defining and setting up an eBusiness plattform for the global paper trading business, backed up by a state-of-the -art on-site operations and backoffice based on a newly selected and implement ERP platform (Microsoft Navision)Responsibilities:•Proposed and promoted new business opportunities based on emerging technologies to become part of the business plan.•Analysis, definition and design of all business processes•Developed, communicated and implemented standards, processes and methodologies appropriate for the information systems activities within the organizationProjects•Defined the application architecture and the functional requirements•Implemented WebMethods Enterprise Application Integration (EAI) for internal and external data communications•Development of an internet-based B2B eCommerce trading platform for the international paper trading

Headed up a distributed european wide IT team, managed within a matrix organization, delivering IT services to FedEx SCS and their customers.Responsibilities:•Selection, development, implementation, project management and operations of all software and hardware•Analysis and definition of all business processes internally and for customers•Planned and coordinated global IT activities in coordination with the FedEx SCS Head office in Hudson, OH and the FedEx Head office in Memphis, TNMajor achievements•Renewal of the overall European Application Architecture: oOrder Management, Inventory Management and Procurement oWarehouse and Transportation Management oTransportation Optimization and Planning oB2B eCommerce oApplication Integration & Information Exchange (EDI, Message Brokerage)

Headed up the system management department, managing an european wide distributed team of IT specialists within a matrix organisation. In charge for all telecommunication, data communication and IT operations. Became later promoted to IT Directro Europe within the same organisation.

Headed up a team of PC, LAN, WAN and mainframe specialists, running systems operations for Messe Düsseldorf including front end services, user help dsk, output management and exhibition support. Around 600 users locally in Düsseldorf plus some 10 users in each remote loaction (e.g. Singapore and Chicago)

Headed up two teams of IT specialists, managing PC- and network support and AS/400 operations.

Headed up two teams of IT specialists, managing PC- and network support and AS/400 operations. Later became promoted in a similar position but wider responsibilty after the merger with TOSHIBA Europe.

Headed up a small local team of IT specialist, developing and implementing backofice and sales-support solutions. Managed IT operations on a day-by-day base.

Initially being a student IT supporter Achim moved into a team lead role, heading up an IT department with 6 team members, delivering on-site support for backoffice functions as well for project related management consulting. Finally Achim also joined the management consulting team, delivering IT advise to Ingersoll's customers.

During my studies I also worked as student practioneer within the user help desk of the university's data center (TR445 and BS2000). Additional I supported various departments in developing and implemeting their specific applications or running statistical analyzes for their academic research using mainly FORTAN, COBOL and SPSS.